Willow Brook Lodge is a popular accommodation choice for families. It offers many types of rooms and suites, including some with two sets of bunk beds for larger families. There are also suites that have kitchenettes and dining areas. All accommodations have free Wi-Fi. The hotel offers a complimentary breakfast that includes juices, cereals, muffins and a few hot items. To make guests feel more at home, many of the rooms offer cozy gas fireplaces, and seasonal and festive decorations are placed around hotel grounds throughout the year. The hotel is within close proximity to many local attractions including Dollywood, which is just a few miles away. For even more convenience, the Pigeon Forge Trolley stops just outside the hotel, and for just 50 cents each, families can ride to local attractions, Dollywood included.

Families will love the outdoor pool area that has a medium-sized waterslide and a splash area, while parents will appreciate the hot tub.