My husband and I were in Dallas for business and upon arrival Martha at the front desk was so helpful and accommodating! She checked us into one of there newly renovated suites! Wow we were so surprised with the size and beauty of the room!!

We made our way down to the Library, the hotel lobby bar. Talk about a great place!! The drinks and food were so good, we stayed for hours, then the amazing music started!!! Aimee and Rose were always there when ever we needed anything!

I highly recommend this hotel and will be back for sure!!

Thank you to the entire staff for a great stay and we will see you soon!!!

Ok. In the past I have stayed here and absolutely loved it. 5 stars. That was several years ago. I needed a place to stay last week and the Melrose was my first choice. When I made my reservation online, i thought i saw that there was a special of zero charge for valet parking. I was mistaken. It was $27. That's fine. I knew my car would be safe. I walked in and there was a line of 6 people waiting to be checked in by a sole agent. About 10 minutes later a second agent came and took care of me. I asked for a high floor which she was glad to give me. I go up and the room is directly opposite of the row of elevators. I was not happy but once I turned on the A/C it drowned out any hallway traffic...plus i don't think the hotel was fully occupied. I had a "deluxe" King which means just more square footage. No robe, which surprised me. There is a difference between preserving a hotel that is a landmark and letting things go a little too long. The side table by my bed had a mirrored top (?) and there were discoloration stains all over it. The room service "menu" (if you want to call it that), was very limited in choice. Of course they want you to go down to the beautiful bar and restaurant in the lobby (I think it's called the Library and although i didn't go down i am hopeful it is as nice as it used to be). But a strong word of warning. DO NOT USE THE MINI BAR. There was no price list anywhere. I wrote down a list of all the items i used as I assumed they would total and just add to the bill upon check out. They said no, that I would receive a separate bill for that on my credit card. I was a bit miffed by that policy (and maybe a lot of hotels do that). Today the bill arrived online. For $97.00. I am very aware that all mini bar prices are higher, but what really got my goat is that it included a 20% gratuity! For what? Restocking it? Next, there was a room adjoining mine. I love the antique doors, but light came in all around the frame, at the base (i always put a towel there to block noise and light) , up the sides and at the top. I was alone, i am a member of the Warwick Club or whatever it's called, and i should not have been given an adjoining room. I am hopeful that hotels will slowly do away with them. I understand the need when it comes to families but not people by themselves. Years ago (it may even be a decade) they purchased adjacent land and tore down a wonderful restaurant. Since then the land has sat there empty. They were supposed to have expanded the hotel but it hasn't happened. The desk clerks were not enthusiastic but courteous through non-smiling faces. The valet parkers were outstanding. Extremely friendly. It's going to be a long time for a do-over. It is needed and I do hope the do not try and make it contemporary in any way. The building is a Dallas treasure. The interior needs to be as well.