I will start by saying that Natifah out at the pool bar was outstanding. And if it wasn’t for her I would probably struggle to get past two stars in my review. Also Jazmin at the front desk was friendly and attempted to be accommodating.
Beyond that I don’t have all that much good to say. The property has a lot of charm and if it was kept up could be quite nice. But it is getting run down and doesn’t seem to be getting a lot of the maintenance and attention it needs. The towels at the pool had holes in them and were frayed. The pool furnishings should’ve been replaced years ago. Our room had a smell of sewage and while they attempted to correct it for a two night stay we had to move rooms the second day.
As a platinum guest I didn’t feel like we were given all that special treatment. We did get a free credit for breakfast each morning valued at $10. But as another guest commented we waited forever to get any service.
I would love to think that somebody will put some money into this property and it could be nice someday but for now I would hesitate to go back.
