The hotel is very comfortable. It has a mountain lodge feel, great spacious rooms with a great view (if you asked for one) and very clean. The restaurant in the hotel is very good and the staff at the restaurant is laid back and friendly. The "bad" experience we had was after check out. After we were already 2 hours on the road, my wife noticed she left her rings in the room. We called the hotel immediately and let them know exactly where we left the rings in the room. The housekeeping staff went to look for the rings and called us back an hour later and said they did not find any. I know at this point a lot of people think that my wife just misplaced the rings and we have them. They were very valuable rings and we looked EVERYWHERE in our luggage and car and they are nowhere to be found. When we went back and looked at our holiday pictures we actually see that they were left in the hotel. We called the hotel several more times during our trip through Colorado hoping that someone said they found them....they never did. As we know for a fact the rings were left in the room, we felt "betrayed" that whoever found them did not have the decency to turn them in and mail them back to us. It was a sad experience for an otherwise great stay at a great place.
