Service is VERY responsive. Parking is safe. Hot tub and pool are at perfect temperatures. The market makes it very easy to grab things one may have forgotten or a snack or drink. Housekeeping kept rooms clean. Breakfast was replenished, staff were prepared for many. Got to check in early, thank you!!!
Felt like we had to nickel and dime for shampoo, conditioner, soap, toilet paper, towels, coffee condiments, etc. Although staff was so quick to respond, it got tiring. We’d have our room cleaned to find the extra towels and bath at were taken and not replaced. If we requested the first day, we’ll need the same amount for the following days.
We’ve stayed at other SpringHill’s where flavored water never ran out and coffee/tea was available thought it the day. This location is not the case. We’ve also experienced more of a variety for breakfast at other locations. Here, there is yogurt, canned fruit, oatmeal, few pastries & toast and a small waffle station. Then there are scrambled eggs and spinach. One day we had pork sausage. The next we had turkey sausage. At least everything tastes good, thank you. We’ve been blessed to stay in others where there is much more of a spread.
We were happy to not hear our neighbors on each side of us. At all. However, above us, we knew exactly what time our neighbors and their little one woke as we heard every step. I feel sorry for the folks below us as we are a room of heavy walkers...
I saw there was previous concern about service/hospitality. We did not sense that at all, we thought everyone we came in contact with was extremely professional AND hospitable. Thanks for a nice stay.
