We stayed one night in August 2017 on our drive through to Yellowstone. We had booked on line through our American friend who was travelling with us. We had made the booking in early 2017 as part of our US and Hawaii trip. She did make us aware that just before we arrived there had been a problem with the reservation on booking.com and it had been cancelled. She had however managed to hold of the people at the lodge and they confirmed that the booking was still ok. Nevertheless we were still doubtful about what we would find.
As we drove up it looked like there was nobody there, but ventured on to the reception. Here we were met by a very friendly and helpful couple who had just taken over the lodge from the old owners. It was obvious from their discussion with us that the previous owners had not left the business with the best intentions and also messed up the advance reservations. However the new owners were working with booking.com to sort it out.
So we booked in and stayed for our one night and they honoured the original credit card used to pay for the accommodation, no fuss and no extra cost. For new owners they handled the situation well and we believe they deserve the chance to turn this place around. It has a great setting, nestled in the hill below the red cliffs and views over the lake. So we can see why some of the early reviewers really enjoyed staying here.
The rooms although basic were clean and comfortable and everything was working so we enjoyed our one night. As we left early in the morning, they had no problem us just leaving the keys in the door.
