Overview
by Whitney Rife
Riu Palace is situated about a mile from Playa del Carmen. It has a pristine beach and is landscaped with leafy gardens. Four hundred rooms and split-level suites feature balconies, sitting areas and jetted bathtubs. Six onsite restaurants serve a variety of cuisines, including Brazilian, Japanese and Mexican. Outside, children enjoy a lot of special perks. Besides the large swimming pool, kids have their own children’s pool. Also, they can play on the onsite playground. Daily daytime activities are planned for children ages 4 through 12. Water sports equipment is available to guests, including kayaks and snorkel gear. Tennis courts are on site and nearby, families will find a few different golf courses and vendors that will rent motorized water sport equipment. Guests can also use the facilities at the four neighboring partner resorts in the area.
To learn more about Riu Hotels and Resorts, please visit Riu Hotels & Resorts.
Our Editor Loves
- Pools
- Children's planned activities
- Six onsite restaurants
Family Interests
- Beach
- Golf
Family Amenities
- Babysitting
- Cribs
- Laundry
- Pool
Reviews
by MelissaM7222
We just returned from a week at a sister Riu property a bit down the beach because this property was closed for renovations. This resort will re-open the second week of December. It will have the new modern interior look of the other Riu properties nearby. They tore down the spa and exercise room and added 60 more guest rooms near the beach. They have built a permanent grill structure near the beach for burgers and hot dogs on the beach (like the other Riu properties). We will visit next year. We are not fans of the updated room decor and layout with no separation between bedroom and bathtub/bathroom. But we don't spend much time in the room. We will miss the Old World Spanish charm of the beautiful lobby, but we don't spend but a few minutes in the lobby. I hope they left the gazebo and all the courtyard architecture that makes the outdoor area so romantic and charming in the evenings. The staff here was top notch so I hope many of the same people return to make everyone's visit special. And the beach is just outstanding, which is why we return every year. We learned they put out nets to keep the seaweed offshore and we encountered very little to no seaweed in the water during our stay last week at Riu Palace Mexico just down the beach a bit. This is a great improvement as our last several trips we encountered so much seaweed we did not want to enter the water at all. Looking forward to hearing what snowbirds have to say about the renovations!
by Mickeygirl1
We stayed her with family. We had to book two rooms and as stated on their website the rooms we thought they would be adjoining but they weren’t. They were about 3 rooms away which wasn’t too bad because our kids were between 16 and 20 so we asked that in room alcohol be removed. The resort is a little dated but word is they were getting renovation in the fall of 2019. The staff are very friendly and accommodating. The food and ambiance was wonderful as well as the nighttime entertainment. Staff was very helpful in setting up our excursions. Close enough to walk into Playa del Carmen to shop. This was our third stay at a Riu property in Mexico and we have already booked a stay at Riu in Aruba for 2020, Riu is that good!