This hotel is fairly nice. It's certainly clean and benefits from the general amenities of a full-service hotel: restaurant, gift shop with Starbucks, etc. We stayed here because our travel plans had us driving all over the region. If our only goal had been to visit St. Augustine itself, this location wouldn't be great - it's a 25-minute drive to the old city.

We were told there were *seven* weddings booked at the hotel throughout our four-night stay. This would not have been an issue except festive (and noisy!) events were held in an outdoor courtyard on one side of our room, and in the hotel's atrium on the other side of our room. The atrium is beautiful, but using it as an event venue means every room in the hotel gets a substantial dose of noise. We were able to tell what songs were being sung from our bed on the sixth floor. The hotel was unable to tell us when the scheduled festivities would be ending each night. I'm very much in favor of people enjoying their weddings --- just saying that this hotel is perfectly designed to distribute the sounds of celebration to every guest room.

I didn't research the World Golf Village before arriving. I assumed there would be some shops and restaurants within walking distance of the hotel. There is a shopping center, but it appears to be totally vacant. There is one adjacent restaurant, the Murray Brothers Caddyshack. We ate here the first night. It was fairly good. But with every other adjacent retail space being vacant, the hotel feels a bit like it's out in the middle of nowhere.

We booked a rate that was just a few dollars more expensive and came with daily breakfast. The breakfast buffet was well above average. It includes an omelet station.

We started staying at this property in 1998. Since that time we have stayed at least 25 times and never had any issue, in fact, quite the contrary. However, this visit (the first since 2012) that I’m now currently in the middle of has sealed it. We will never be back. First room we were in had a faulty air conditioner. And it took HOURS to get any sort of response to our requests to fix it. When the maintenance crew got there, well past my 7 year old’s bedtime they started working on the unit. When they pulled the filter the man showed it to me. It had at LEAST 3” of crud on it. He told me there was no excuse for it. Even after it was cleaned the room was 80 degrees. The manager, Tonya, was very little help. We moved rooms and while this air unit in this room is working slightly better than the other, it still isn’t cooling the room effectively. I was offered 15,000 points. Seriously? All I want is a room that functions. I was told there were no more rooms. Over $200 a night and not to even be comfortable? I won’t be back ever. And I will be taking part of this up with my credit card company and the BBB. This is Florida. A hotel should have functioning air conditioners at the very least.