On our cross country road trip, we've stayed in a wide variety of motels and hotels- some posh, many not. If possible, we prefer "park your car in front" first floor rooms. My husband asked the desk clerk for such accommodations, as steps are sometimes a challenge for me. She put us in a handicap room, which was unnecessary but fine. Oddly, the room had a bathtub, but not a walk-in shower. This would be problematic for a disabled guest.
But the real issue arose an hour after checking out. The hotel desk called and said we'd be charged $25 for the pillow we took, as reported by housekeeping. Now, we don't take as much as a sugar packet from restaurants. To be accused of swiping a pillow was appalling! I don't know where their housekeeping inventory broke down, but we assured the clerk that we didn't take their pillow, and we certainly weren't paying for it! The charge was on our credit card statement, then later removed. We received no apology from the Quality Inn.
