While previous visits to this hotel have been good, my last stay a few days ago left much to be desired.
The first room that I was given had a stained/dirty top cover over the comforter on one bed, and on the other bed the comforter underneath the top cover was stained/dirty in several places. I called the front desk where they offered clean replacements, or another room. I chose a new room given the suspect cleanliness of the first room. The next room also proved problematic. The outlet behind the bed had no switchplate overtop, and plugging anything into it resulted in the exposed plug going back further into the wall. I called the front desk and someone came to plug in the bedside lamps. Shortly thereafter, I turned on the television, and the satellite did not work on the TV. I again called the front desk, and was told I could wait until someone could fix it tomorrow, or move rooms. I chose to move rooms. The staff member informed me at that time that this was the last room she had available, so hopefully it was good. Upon inspecting the room, the top cover on the bed was again dirty/stained, and I requested a replacement. The television worked, and since I had been informed there were no other room options, we stayed.
On a final note, the satellite subscription no longer included the two kids channels that had been available during previous stays, which was a disappointment to my young niece who travelled with me.
Over the next few days there was no follow-up from the hotel management, and during a slow check out there was no inquiry as to the satisfaction of my stay.
Unfortunately based on this last experience, it is unlikely that I will return.
