I have stayed at this property several times while visiting Tampa, and will do so in the future.
The property itself is in good condition, although not perfect. The staff has ALWAYS been excellent, from the front desk staff, to the breakfast attendant, to the housekeeping staff and support employees.
I say a diamond in the rough, as it is not in the best neighborhood. While going up the street to get something at a gas station, was confronted by someone offering to clean and polish my tires! Although I start with this, it shouldn't be a deterrent. They did have a security guard in the lobby.
I have ALWAYS found the staff pleasant! This stay, I found Suzanne at the front desk SUPER helpful! When I tried to open my room door, the card registered, but the door wouldn't open. Suzanne accompanied me to the room, and with a body shot, got the door open. Not a perfect thing, but I had no further issues with door.
While assisting me, Suzanne picked up on the fact that I needed to find a Wal Mart or other similar store to pick up a charging cable for my phone. Without even asking her, she printed up directions for me.
The guest services didn't end with her though. Virtually EVERY employee I ran into engaged in conversation. When i mentioned to the morning staff that someone had pulled open the "smoking box" outside, and cig butts were on the ground, they immediately went out with a dust pan and broom to clean it up.
As far as the breakfast, it was average. Waffle stations, sausage and egg patties, Oranges and apples, bananas would have been nice. Assorted pastries. Only 2 cereal choices. Bacon would have been nice. Biscuits and gravy would also have been nice, however given the biscuits at other Choice hotels, perhaps not.
All in all, not perfect, but when I travel to Tampa again, I would stay here!
