This was by far one of the most enjoyable experience my wife and I have ever had. It was our 10 year wedding anniversary and heard through a friend about Primland. As soon as you arrive you are greeted by an amazing staff and the most beautiful resort I have ever seen. Every accommodation was first class, from the soap in the room to the ranges. My wife and I participated in several activities at the resort and every one of them is amazing. We went horseback riding through the beautiful mountainside, shot skeet at an amazing range, with a guide who was very friendly and accommodating. The only negative thing I have to say about Primland was the Chef's table. The food was not enjoyable and some of the food was undercooked. It was expensive and for the price was not worth it at all. The food at the 19th Pub was amazing though. The Apple Pie Moonshine wings were delicious and we got them every time we went into the restaurant. We stayed in the Pinnacle Suites and the room was 1st class and the view was amazing. The golf course is also amazing. It is challenging, but there are breathtaking views and the staff were great. This is a perfect get away, and was so enjoyable I would drive the 3.5 hours from where I live just to spend the day there!

Spent over $1000 for a one night stay and left somewhat disappointed. The property is beautiful and extremely well appointed. However, I was celebrating a special occasion and expected the hotel to provide special attention across all points of service. There was no welcome amenity in room or at check in, no preferential seating at Elements and no special dessert with candle, no greeting card even if slid under the door as an afterthought. The spa service was great the first day, and indifferent on the second day... they would not give us a locker or robe/slippers to use the pool because they were "fully committed" but yet there were no other guests around. Upon checking out, we weren't offered bottles of water to take on the road (had to ask for it). At the price point that Primland is in, the staff needs more training to better anticipate guest needs without forced interactions, and more coordination is needed across all points of service to ensure special occasions are not only acknowledged but also celebrated. It would also be more valuable to guests if they joined a program like Hyatt's Small Luxury Hotels of the World, or Marriott's Luxury Collection or Tribute Portfolio.