Very clean. Nice people at the front desk. Very comfortable bed. Place to store luggage for the day. Convenient neighbourhood. Took the Heathrow express to Paddington and then a short taxi ride. Would definitely stay here again.

This was relatively affordable (considering it's London and when I booked), clean, and a convenient option for me to stay in London. I felt perfectly safe as a solo, female traveler. The room was tiny and the lift is very slow, but you don't spend much time in the room anyway, so those are not huge problems. The staff was friendly, and there was always someone at the desk greeting with at least a wave (if helping another guest) as you walked in. There are some great places to eat near here, and walking around the neighborhoods I never felt uneasy or unsafe. It's not terribly close to the sites I wanted to see, but nothing is anywhere in London, really.