We stayed one night in the Romeo and Juliet Suite in early October 2019. We liked the comfortable bed, the spacious kitchen and the excellent location - close to the water and to shops and restaurants in Brockville. We also liked the fact that the owner sent us welcome e-mail messages during the period leading up to our stay.
However, there were some areas where it fell short of its claim to being a luxury property. The bright red shag carpet in the foyer and on the stairs give it a tired look. There didn’t appear to be a working light above the first flight of stairs making for a risky climb, since the stairs were steep. The self-check in/out with cameras monitoring the entrance seemed odd.
The window air conditioner was held in place by a brown board and box strapping tape. The level of cleanliness in the bathroom and especially the shower stall could be improved (sticky floor, mould on the grout, and a dirty flex blade below the shower door).
The bedroom is an interior room and does not have a window – a first for us in many years of staying in hotels and B&Bs. The pictures convey the appearance of a window by framing a painting with some window trim. We had to keep the bedroom door open to get some A/C. The wi-fi was weak and sluggish, confirmed by readings from a WiFi Analyzer app.
