I have nothing but compliments on this place. Based on some of the recent posts I was a bit scared. But none of the items mentioned happened to us. Maybe because we were in the slow season (late October). Two of the concierges reached out to me by phone and email prior to our visit and sent me a ton of literature on things to do, the bus schedule and restaurant recommendations. Unfourtunately the weather did not cooperate. We arrived in a snow storm and the next day was a warm 9 degrees. But our room was super cozy. Rooms huge. Loved the two bathrooms in our one bedroom condo. Kitchen was well equipped as we cooked breakfast on two of our three morning (even had tupperware to store the left overs). Laundry (which was complimentaty) across from the hall and they even provided laundry soap. Room was super clean and well serviced. Appreciate the hundifyers in the room (I found them easy to use). We had an issue with one of them and it was changed out twice with no hassle. Internet was good enough for us. Only two small issues we had was the cooling and heating fan in the room, I agree it needs directions on how to use it. We couldn't figure out the remote. And I didn't like the pillows. Too soft and not enough neck support. Also could have a bit more activities but other than than I would recommend this place and would definately go again (hopefully it won't be 9 degrees next time).
