We booked for 2adults and 2 children.
The hotel in general is ok, The rooms are spacious, comfortable beds.
Obviously we stayed in the winter months the hotel was at 50% occupancy, they did struggle with some aspects!
Whether there are less staff in the winter months i don’t know but it certainly shouldn’t reflect on service.
Every morning there is a shortage of ceramic cups for hot drinks.
This also happens in the evening with wine glasses if you dont go down early for dinner you will be drinking your wine from a flimsy plastic cup.
I felt sorry for the staff constantly getting flack from customers who obviously expected more.
If the managers sorted the issues it would be great.
Nearly every plate and cup has a chip or crack in ! That needs to be addressed!
That being said the food is good.
Breakfast is probably the least favourite
lunch has chips for the kids
Dinner has pizza and pasta then both lunch and dinner have a large variety of rice ,salad, tagines, vegetables.
There are several bars again sometimes it’s a glass sometimes a plastic cup. I totally understand plastics for outdoor use but at least a plastic breaker would be better more cost effective?
They are several pools great for kids of all ages and a kids club and lovely little park.
The water park has some fantastic slides, some of the big slides are manned the others you are free to use unattended.
There are limited inflatables majority of slides require a inflatable how the would cope in the summer i do not know??
There are some serious health and safety issues that need attention!
Electrical wires connected across the path in a water park ?!
Several broken tiles on the floor just waiting for someone to trip on.
I think this hotel is great for a cheap last min getaway in the winter months .
I certainly would not pay premium summer prices to stay here?
Evening entertainment is ok.
All of the staff throughout the hotel were very pleasant and helpful.

We were very pleasantly surprised with this hotel. We went in the October half term and had 7 cloud-free days of 30 degrees. The pools & water slides were great - perfect for our girls of 11 & 9. The food was good and was varied enough to provide a range of options throughout the week. The staff were friendly and helpful. We didn't really get overly involved in the animations, but there seemed to be plenty of options. Our room was great, with a king and a double, separated by a partition. The free shuttle to the city from the hotel was very useful. We also did a tour to the Atlas Mountains (through Get Your Guide) which I would thoroughly recommend. We did the airport transfer privately (via Marrakech Airport Transfers) which were very efficient and a fraction of the cost of the hotel's offering. All in all, it was a great holiday and I recommend this place thoroughly.