To be honest, we didn't bother staying at the hotel. We saw negative reviews written about it and decided we wanted to cancel in advance of our trip which booked on booking.com. It offers the option for the hotel to waive the fee - we kindly requested this but the hotel was pretty rude and mentioned we should have looked before we decided to book and would still have to pay $200 - not in a polite manner. I'm glad we didn't stay here - we ended up in a brand new hotel in Seminyak but I'd recommend reading ALL reviews of this villa before book as I can see customer service is TERRIBLE.

This villa is so relaxing and quiet i am so pleased we booked this for our honeymoon. We had a little trouble with our power but the staff fixed it straight away. They helped us booked trips and were so pelite. The villa was cleaned everyday with fresh towels and they even folded our clothes ! The breakfast is good but gets a little repetitive when staying here for longer then a week but we started ordering rice and noodles then heated it up for lunch later which was great! The big water cooler was a big plus. The main reason we booked this is for the open plan/outside bathroom which is just amazing. We have spent hours in the massive bath and seeing a geko in the shower area was awsome ! Plus pooping in the outside toilet is just so cool our friends back home are a little jealous. It is so private it has been perfect for our honeymoon. Thank you to all the staff here.