Last week we stayed a couple of days in Pimentel, a lovely seaside village near Chiclayo in Lambayeque. The website offered Puerto del Sol as having a terrace, 24-hour front desk, room service and free WiFi.
"At the hotel, all rooms are fitted with a wardrobe, a flat-screen TV and a private bathroom".
Our room was huge and had three beds. They were reasonably comfortable. The TV worked fine. We didn't get to see if there was hot water as the shower didn't work properly.
The fridge was dirty and a health hazard.
The hotel would have a lovely view of the beach, had it been possible to see through the grime on the windows. After we moved the empty cigarette packet left on the window sill we had a slightly better view. The free WiFi didn't work. The 24 hour front desk didn't have the codes.
Breakfast, if it can be called that, consisted of hard bread rolls, and jam. Coffee was hot water and coffee sachets, no milk.
The elevators didn't work. There was no offer to help us with our cases to the 4th floor. On the way to our room, the safety rail on the staircase came off in my hand.
Fire extinguishers were missing. There were old bits of equipment left on each floor.
We will not be staying there again.
