This past May I was in Galapagos and had a low budget, which I know doesn't leave much to choose from in terms of quality but Hotel Ninfa didn't look so bad online. Reception staff were great, helped me to my room, but upon entering my accommodation I knew it wasn't going to go over well. There was a very humid smell and as I got a closer look there were stains on the bed, I went closer to inspect and found a hair on and under my pillow, the room had obviously not been swept because in each corner there was dust and dirt, hair mixed in with it, and even dead bugs. The window was also right over the bed and as I looked up, I saw lots of mold in the corners of the ceiling and on the way. Let's just say I wanted to run out right then and there after seeing all of that. But my curiosity got the best of me and I went into the bathroom to find stains all over the mirrors and a very gross looking shower curtain. Needless to say, I told myself I was not going to stay in that room. And supposedly, this was one of the better rooms on the first floor. As I walked out of the bathroom, I even noticed more stains on the walls with handprints and scratches. Anybody with common sense could see that it is a simple matter of picking up a broom, cleaning supplies and some rags and I swear that room would look completely different - except for the mold. I understand its Galapagos and it is very humid, but don't book a room for a guest if you know there is mold growing in it. Overall, I sincerely felt that my health would have been in jeopardy staying in there. Also, before entering the room while waiting in line for my turn to check in, I had a quick look around and the pool they had was not clean and I would 10x rather swim in a lake or ocean that to get into that pool for fear of catching something. Looking around at the bar everything seemed nice, but then a closer look revealed very stained and mildewy lounges - the color of the fabric was yellow and that did not help camouflage the stains whatsoever. Anyways, to bring this to an end, when I took my bag back to the reception to tell them I cannot stay there because of how bad the conditions were in my room - get this - THEY DID NOT EVEN ASK ME WHY! They just said okay, no problem, we'll process the refund and that was it. If I could have given a lower rating, I would.
