Hotel Las Palmas

Av Guerrero 20, Isla Mujeres, 77400

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1 Room / 2 Adults

1 rooms,
2 adults
  • Rooms:

    1
  • Adults:

    2
  • Close

TripAdvisor Rating

Overview

Small families who enjoy smaller, family-run hotels will love this central little spot on Isla Mujeres. Choose from rooms with one king bed or two double beds, or opt for a room with a king bed and bunk beds if you’re a family of four. All rooms have refrigerators and there’s a well-equipped communal kitchen on the rooftop, where you’ll also find a dipping pool and hammocks. From here, you’re walking distance to the ferry dock as well as Playa Norte and all manner of restaurants and shops.

Our Editor Loves

  • Walking distance to ferry
  • Communal kitchen on rooftop
  • Rooms with bunk beds

Family Interests

  • Museum/Cultural

Family Amenities

  • Kitchenettes
  • Pool
  • Refrigerator

Reviews

Wondferul oasis!

by JenJesionek

We absolutely loved our stay!

Rooms:
The staff was there, ready & waiting to greet us upon arrival. They knew exactly who we were and which room we had reserved. The room was perfectly readied & fresh with the AC on, in anticipation of our arrival. The room & bathroom were extremely clean. The AC was cold, WiFi was excellent and there were no problems with water pressure or temperature. There was ample storage bins/cubbies/shelves & hangers for our clothes and belongings. Our room was very comfortable, so much so that I didn't want to leave! I could easily have set up permanent residence there!

Property:
Again, extremely clean and well cared for property. You can tell instantly, that the staff (and owners) really care and take pride in every detail. The decor & ambiance is something hard to accurately describe in words... but it's absolutely perfect. There are hand-painted frescos throughout (inside & out) and lush plants & gardens everywhere you look. There is a charming glow of decorative lights lining the hand rails, hallways & patio areas at night.
My absolute favorite part of Hotel Las Palmas is the roof top patio! The dipping pool is sparkling blue, refreshing and a fair size for the space. There's also and outdoor rinse shower and private restroom stall with vanity & sink for convenience. Plenty of chairs, lounges, hammocks, dining tables and even a sun bed! I can't explain how nice it was to just relax, sunbathe and cool off in the pool while enjoying a beer. The patio is a stunning and relaxing oasis to say the least!

Location:
Perfect! Hidalgo is one block over, Ruben's restaurant and small beverage/snack store are right next door, Lonchería and Mercado directly across the street and North Beach 2 blocks away!

Staff:
I felt absolutely safe here, never a problem with security or lack of someone around. The front entrance door was always closed and secure at night. I can’t say enough about the staff. Antonio was wonderful and comforting to see each day. He was very helpful and accommodating without being intrusive. He definitely provided me with a trusted sense of security. Taína (hope I spelled that right ????) is amazing! What a wonderful host! Always helpful & friendly, willing to provide information & tips or just chit-chat. Again, very accommodating to any request for help and made us feel very safe & welcome. Her little dogs were also very heartwarming, I very much appreciated their presence❤️. We were very spoiled by the staff to say the least! I left feeling like they were old friends, and can't wait to see them all again!

Summary:
I can't say enough about Hotel Las Palmas, definitely very highly recommended! I slept wonderfully and completely enjoyed the rooftop patio pool, sunshine & views. I feel like this is definitely my home away from home! <3 Until next time my friends, much love & thanks! ~Jennifer & Aaron

Average

by LG-lifesgreat

Good location. Felt safe in hotel & neighbourhood. Helpful staff. Hotel arranged pick up from airport. Rooms small, musty from
dampness. Generally clean. Decent mid range place to stay. Hot water, one free bottle of water a day. Basic, filling breakfast included on roof top terrace. Welcome beverage at checkin. Would stay again. Many restaurants and bars on the same street & coin laundry 150m away.