I have frequently stayed at Homewood Suites around the country, and have found them first class. Unfortunately, this one is definitely not up to par. We stayed for 7 nights, housekeeping skipped us completely two nights, arrived at 6 PM another, because they were cleaning rooms that had checked out. We would have been missed another night, but we caught housekeeping just before they left. The carpet was dirty - I walked from the bed to the shower in barefeet two mornings, turned on the water and black dirt washed off of my feet. The doors don't have easy close hinges, and no insulation - doors banged like gunshots all night long. The fridge is against the wall, we had to move back, open the door towards us, and then move back to close it. Extremely slow internet, streaming was impossible. For a couple, one huge armchair (you had to be 6 ft 5 to sit in it, one desk chair, no dining table or chairs. Very few kitchen utensils, no can opener, no dish soap. Overall a very sad experience. This hotel needs significant upgrades and renovation - and just a good basic cleaning.
Plus side, the staff was amazing (except the front desk) breakfast, happy hour staff, housekeeping staff very pleasant to engage, and very accomodating - breakfast was plentiful and good, very nice evening events. Unfortunately, we won't be staying at this location again, great disappointment.
