Shuttle driver Fernando and front desk staff Danielle provided great service. They were pleasant and friendly. Would definitely stay again. Our trip was a success because of the exceptional service they gave. Florida has the most perfect weather to enjoy this time of year.

Room 416 Attempted stay on 11/3/19 . Lobby was nice, the agent at the front desk was courteous. The room we were about to stay in was the most disgusting , filthy, dirty ,dust ridden dirty dirt bag ever. Hilton and the hotel management should be ashamed of themselves for having a family with small children stay in that room. See the pictures they are more than the words i can say about the level of pure filthy that we encountered. And what really gets my goat is that some guy Stanley who said he was the customer service rep for the hotel called me the next day to discuss what happened. I sent him the same pictures as left on this site and told him the level of dirty that room was and he promised to reimburse some points to my Hilton honors but never did. He said it would take up to 72 hrs and its been over 7 days now. AVOID THIS PLACE. Yes its close to the airport in Orlando but there are much cleaner places to stay at that you dont have to worry about bringing bugs or some kind of disease home with you after your vacation. NO NO NO !!! FILTHY DIRTY. We ran from here and stayed in a nice clean place closer to Vero. Worth the 1.5 hour trip other than to stay at this flea bag hotel. I would be embarrassed to be in charge of this place let alone the housekeeping dept. They should all be fired including Stanley who lied to me. THEY SHOULD HAVE PAID ME THE $150 bux a night to stay there!!