Horrible stay. The walls were so thin I could not only hear the conversations in the room next to me but in the rooms across the hall. The room smelled heavy of smoke. The room didn't have curtains that blocked outside light. Wouldn't have thought it would be a problem but with the parking lot lights it felt like the sun was blaring in all night. Walked into the room at 72°f with the air fan on constant. I turned it down and realized the reason they were keeping it at such a cold level was so guest don't know how wet the interior of the rooms are. Once the fan turned off the smoke/musty smell was overwhelming and the air felt like a wet blanket. The only good thing was the location but there's plenty of other choices. Also the front desk staff assistance was lacking. I didn't bother to tell them about my stay, they also didn't ask. Check in and check out was enough to know that the staff was rude and careless. I later called to discuss my bill since they billed double than what the reservation had quoted. I asked about pet fees when I booked and wasn't told there was one. I also never signed a pet agreement, as now looking at reviews, they claim the fee is in the agreement. I received a call from the manager and he told me other than training and passing the information to corporate there was nothing he could do. Said different locations have different policies and that I should have called the local hotel to book. I let him know that I had and the local person immediately transferred me to the corporate call center for reservations. I also didn't have a chance to discuss this before I left because their system was tied up printing. The attendant said it was either I wait awhile for them to finish or she could email it to me. Not knowing how long that could take, I trusted them to bill what I was quoted. Now I know that was a mistake. Skip this place.

Stayed with wife and 2 teens during a vacation. Overall, the hotel was fine. Rooms were comfortable and quiet. Breakfast was good. Biggest issues were the property is somewhat dated and in need of paint and minor repairs. Also, the AC in the couldn't seem to keep up, so it was slightly too warm during our stay. Not great, but would probably stay again.