Our visit began with a pleasant greeting at the front desk. The room was great and the breakfast in the morning was varied and good. It was crowded, but there was enough room to sit and there was plenty of food.

Booked this establishment for one night as our base for visiting the GC. Arrived early enough to check in and change clothes to something more appropriate for a sunset & dinner trip to the Canyon than what we left Lake Havasu in. Check-in went smoothly enough, our room had been made ready just as we arrived.

The room (main building # 155) was satisfactory, the bed was comfortable, fridge cold, the "climate control" not at all noisy. This was an Accessible room which we did not require and felt bad occupying it, but it's weird thing Expedia does as they also put us in 2 other such rooms across AZ. Did not make it to the pool / hot tub unfortunately.

The most notable point to be made is that here there is a "double-sided" buffet of most items (more and better offerings than a lot of hotels) which splits the crowds in half. Very busy at the mid-point of the 3 hour opening which meant a hunt for a table. (NOT a place to linger over your coffee people!)

The most amazing thing is how the attendant in charge of the operation was buzzing around like a bee on crack. Helping people find a table, asking if they needed something else, even fetching something if they asked. Cleaning tables, rearranging tables for large parties, explaining how the pancake machine worked. I haven't seen such dedication and effort like this in some very posh restaurants.
She alone makes this hotel worthy of a visit. To her I say, Muchas gracious Senora, but seriously, slow down and take breath!

Overall, due to it's location and the included breakfast buffet, (which seems to not be a thing in Tusayan) I give this establishment a solid Recommended. (and try the pancake maker!!)