We stayed here several nights and so secured a room on the top floor backside for quiet. If you keep the window shut and the air con on, it is quiet. Nothing the hotel can do about the active all night clubs less than 2 blocks away. On arrival, the hotel sent up a single serve bottle of wine and a delicious bite of dessert, thank you...but there were two of us :) Room was quite spacious, always kept clean, and bathroom up to date. The breakfast room got crowded but the team there worked exceptionally hard to serve you your beverages while you got food from the buffet. It was average for my taste. What was very unusual was the 24-hour cafe that had 4 sandwiches, 4 salads, coffee drinks, soda, popsicles ALL included, as much as you want with your room charge. That was very convenient, wow. The front desk staff also was critical in helping me resolving my next city hotel cancellation I received in Spanish while I was there...yikes! He was so patient as he sat on hold for a very long time and got us rebooked at the same rate with another confirmation. This is a nightmare for those of us who self-book. There was endless bottled water, we were physically located between the Fine Arts Palace (where a lot of tours start)and the Metro and the Zocalo. Great team, not a palatial property but historic.
