I fly ORD quite often and always had been curious about the Hilton, seeing it as a first class hotel. I finally had a reason to book, coming in on a late flight and unable to complete the journey that night. Room rates on the Friday night were really low, so I booked instead of going to another local hotel. The experience was not as I expected. The hotel is firmly in the "former glory" stages of life, and looks and feels tired and worn. Staff was OK, but a bit distant and cold. The room apparently had been occupied for a short time and not made up again. There was some personal effects left behind and the bathroom soaps were used. Bed and all seemed made, so it was late and I stayed. Toilet made dribbling noises and heater was loud. Noise from the airport was subdued and not a problem. Bar was on last call when I arrived, so didn't hang around. Sleep quality was good, once the neighbors settled down. Overall, the place needs renovation or at least a major work over. Sad to see these iconic hotels going downhill.
