We have been enjoying High Hampton for at least 20 years, usually staying in High Hampton homes. Last year we were disappointed to find the emphasis has changed. No longer are the prices transparent with emphasis on no tipping and you can no longer find out when homes are available on the website. I fear that that the new management is trying to make the place we love slick and upscale. Last August we had issues with our homes that we never experienced before, even though we were paying nearly twice what we had paid the previous year. The lock on the front door didn't work and we had to fight to get it replaced quickly. The internet did not work some of the time until our son was able to fix it. One morning I found a mouse in the kitchen sink. The coffee pot stopped working and I had to make several calls to get it replaced. The house had no kitchen towels and they no longer let guests pick the dahlias, an experience our granddaughter looked forward to every year. Please bring back the old High Hampton.

I've been coming to Hight Hampton Resort for around 30 years, and I am so sorry to see how terrible this place has become. It's apparent that the regular vacationer is not who they are interested in serving any longer. First of all, my room was so disreputable that for the first time in my life, I actually asked to change rooms during a 2 day stay. Room 45 was so dark I literally used a head- lamp to find my way around the room. It smelled of mildew so strongly that I nearly became sick. It appeared that the room may not have been cleaned. There was an abandon washcloth on the porch when I got there. I was able to change rooms before the next night. The staff was minimally courteous. Years past, everyone was friendly and helpful. A nice touch that has gone away was having your name on the table at meals--a small thing, but nice nonetheless. Altogether, this was not a good place to stay, and even though I spent my honeymoon and several trips over the years, I'm sure I won't return. There are too many other places to stay in the area that are cleaner, brighter, and have friendly people.