We absolutely enjoyed our visit to Grand Hyatt Bali. I was a bit concerned after some negative reviews but it was fantastic! We booked through Luxury Escapes - and WELL worth the upgrade that included the 2x 1-hour massages!
Cons -
Slow service at pool for drinks and meals sometimes
Pools close at 7 which is disappointing - after a big day it would be nice to have a little swim
Occasional language barriers -
Pricey restaurants but to be expected in the IDTC - research places just outside they are lovely
Breakfast buffet did not change - at all - can get a little repetitive - although has all you need
The toiletries were a bit - cheap seeming. The conditioner just didn't do the job. Having said that - my son liked the scent so much he brought home a set.
Pros -
Grounds- phenomenal - nary a blossom on your path or in the water- people were constantly tending to the grounds and you could tell - like a floral paradise
Staff- seemed "genuinely friendly" not "staff friendly"
Dinner with a show - was amazing kids LOVED IT
POOLS - and pools and waterslides!!!
Buffet breakfast every day was ample
The Kriya spa was so good - it instills such a sense of calm with the waterfalls - even the staff speak in calm tones! As the resort is so large it is a bit of a walk to get to it.
Beautiful beach outfront with no hawkers and a big swing (for your swing photos if you need them instead of paying big bucks elsewhere)
ATM and moneychanger on site - not the best rate but convenient
THE GYM which has a pool of its own and a cooling plunge pool and sauna- if you are Aussie -your flight will leave at night - they let you stay and use the facilities and shower at the gym - in the gym they have all toiletries you will need including - my favourite - a sealable plastic bag for your wet swimmers - they have thought of everything, Perfect.
Proximity to Bali Collection very handy if you can't be bothered to go elsewhere.
Overall, we had a great, relaxing time and we would return.
