I treated my son, daughter-in-law and grand-children to a 2 night stay at Delton Oaks Resort at a cost of over $1,300.00. The cottage we had is suppose to hold 10 people. There were 6 of us. It lacked a lot of the necessities that should be provided. There were not enough dishes or pans to cook with. We had to go to the office to request pans to cook with plus utensils to use on the grill plus a lighter. There weren't any dish towels or pot holders. There was a closet but no hangers in the bedroom I used. The only place I had to hang any clothes was the 2 hooks on the wall. No clock in the place. There was no towel bar in the bathroom thus wet towels had to be draped over the shower rod or hung out on the sun porch. The paint was peeling off the windowsill in the shower. The bathroom is extremely small. Take 1 step in and there is the toilet, take another step and there is the sink and 1 more step and there is the shower. The only place for a group to eat is the sun porch. The kitchen area had a table that would possibly sit 3 people. The dishwasher did not work thus we ended up doing dishes by hand. The counter had to be lifted up to use the controls. We were told it is a new unit. Maybe if the unit had not been pushed in so far and the controls were visible, it would have worked. Also, providing instructions on how to use it would have helped. When this reservation was made, the unit was not visible online since they said they were updating their website. Now I am wondering if this was the case or they did not want to show what the place was like. We did request a partial refund from the owner of the resort. He offered to give us a $100.00 credit to use the next time we go there. We were not in agreement with that since we do not plan on going there again. Since my daughter-in-law made the reservation, she asked for a partial adjustment on her credit credit. The owner declined the request. Do yourself a favor if you decide to stay by Lake Delton by staying at another resort. There are a lot of resorts on the lake. You may have to pay a little more but it will be worth the money.
