Check in was very easy. The lobby was very
clean and crisp. We got into the elevator and as soon as we stepped out onto the second floor the first thing you notice is how filthy the carpet is. I don’t just mean wear and tear. I mean debris, candy wrappers, an old q tip and glasses and trays from room service. A glass and candy wrapper remained outside of our room the entire weekend. Not to mention everything else on the carpet. I was scared to open the door to our room after seeing the hallway. It was like walking into another world. The room is updated, very clean and modern. Such a contrast from the hallway to the inside of the room. I stay in very high end hotels like Hotel Hershey etc. To see the hallway like that was disappointing.
The only other comment about cleaning is that the staff seem to be doing rooms into the early evening. I found this a little odd and also that being there that long you would think they would clean the hallway.
Room service for breakfast was delicious! Again loved the room and food. Hallway left a lot to be desired.

We were there on a planned trip with our church. 2 bus fulls 2nd time going here with them. Check in was smooth. Rooms were okay. Bathroom was small and the walls were dirty. The shower had no door or curtain just a half glass wall. 2nd floor Walls are thin and you can hear all the noise. A hockey team of kids were staying there and playing a game of hockey loudly in the walls. Our church group complained but the kids were still there. Parents no where to be found. I ended up going out myself and telling them to knock the noise out and play outside. We heard doors opening and slamming all weekend. Several guests in our group including us were charged for bar and food items that we never signed off on so had to talk to management to get charges removed. Next year we are staying somewhere else.