I do not typically give a harsh review unless there is real cause. This location is poorly maintained, and the the front desk was very uninterested and couldn't have been less helpful. The room cleanliness was OK at best however the maid service was spotty. The room refresh was lacking from one day to the next. The exterior of the facility was littered with cigarette butts, including leading into the lobby. There was trash in the parking lot that never got picked up during our 3 day stay. If we had had the time we would have moved to another hotel.

Initially the hotel looked nice from the outside. Upon entering, we waited in a long line (approximately 25 minutes) to get our room. The room wasn’t bad, it was well maintained. The hallway in level 4 was extremely hot. We mentioned this while we were there and nothing was ever done about it. While we were in the pool area, the light in the end of the pool became disconnected and was floating on the surface. I could see white duct style tape that was used to fix the light previously. Due to the potential for a shock or electrocution, we exited the pool and told the front desk, but again had to wait in line for that. The next day, we were informed that the electricity was turned off the the light and the pool was “safe” with the light just floating on top of the water still. While looking at the pool, the door broke and we were unable to get out. Overall this is an okay hotel for a couple of nights if you’re there in business but I would not recommend a family visit.