I have never and I mean never had such horrible experience in my 30 plus years as a traveler. Boy this place sucks. First they not only gave us the room I reserve The one they advertise in the site) through Booking.com of course, they send us to another hotel (The Campana) which is run by them and the nightmare got worse. It is awful, the place looks like counts Draculas dressing room, the air conditioning don’t work, no reliable internet, no copy machine, no phone, the list goes on and on. Anything basic you need in a room, you will miss. This place really sucks, I could not believed Booking.com have this on is list of recommendation. Please, please, please, save your family and yourself from this nightmare. How did I got scam like this you ask? Well did don't give you the bad news until after they charge you credit card, then there no way out. Avoid it like the plague. It is sad because It is my daughters birthday and I want to surprise her with the room they advertise which it did look like a princess type of room and she could not sleep because she was scare of this ugly, nasty, inhospitable room.
