I usually don't post hotel reviews, but my experience there was so bad I had to leave a review. We were in Sedona for a 10 vacation, so we decided to stay in the Uptown Sedona and chose to stay at the Best Western Plus Arroyo Roble Hotel & Creekside Villas. I reserved a Signature Room (Room 114), which sounds like an excellent choice, but it was nothing like the picture on the internet.
Although the view from our room was great, everything else was pretty disappointing. The hotel room was a cave, extremely low ceiling, with a lovely yellow-orange from the 1970s which is probably the last time it was updated. This was not the worst of it, the room had a foul/offensive odor, and was not cleaned well, socks were almost black after walking around on the carpet, hair in the shower, that was not ours, and dust cover every surface. The other amenities we found were a few dead pest (I have pictures to prove it). In short, the room was a cave.
We ate breakfast 2 mornings, first morning eggs were extremely watery. Second morning eggs were better but the female attendance basically ignored my wife, as if she was not even there. They would address me, but not her. This made us not want to go back to restaurant the rest of our stay.
Overall, for $339+ per night, we expected better. This hotel severely needs cleaning, updating, and an overall remodeling. The moral of the story, we lasted 3 nights out of 10, promptly move to the Hyatt Residence Club Sedona, Pinon Pointe. We did not have the view from our hotel room, but it was clean, comfortable, and pest free.
This was our first and last time staying at Best Western Plus Arroyo Roble. I will never recommend this hotel to anyone.
