The night before my trip to Disneyland I was contacted by a women from the hotel. She said they needed my credit card number because they didn't have it for my room. I was very confused because I had papers that I kept from when I made the reservation and I denoted the exact card I used to book. She knew all my info except the card and this seemed suspicious to me. She could not explain anything to me, she just demanded the card or I would be canceled. I didn't feel comfortable giving it over the phone again until I checked with my card company, so I asked if I could call the hotel right back once I checked. She said yes. BUT with in 30 mins I noticed an email to the email we gave to book and it was a cancellation confirmation. I tried to call back the hotel and ask about the cancellation and they began to play around on the phone. They would put me on hold for extend amounts of time and never return. They would just hang up on me! There was a man and the same women answers the phones. They both were up to no good! LUCKY for us we were able to go book with a nicer rated Hotel for close to the same price, with extremely professional customer service! So it was probably better that this happened because if they were messing around with our payment method from the get go than I am glad they canceled us! I would never recommend this place! They are scamming!

Very good hotel, easy access to Disneyland, just walk across. Excellent for families, provides a hearty breakfast and self service laundry for guests' use. Room is spacious enough for a family of 4. Will return again to stay and recommend it.