There are not enough words in the English language to describe how awful this place is. Stay away, as far away from this hotel as you possibly can!
When we checked in, the room they put us in still had trash in the trash can, someone’s fingernail or toenail clippings on the floor, furniture that prices of wood ripped off it, and the toilet was majorally clogged. It was disgusting. They moved us to another room, but we caught the front desk staff talking badly about us, making fun of us- as if we were the problem when it was their dirty disgusting room that was the real problem! The front desk staff is pretentious and rude and constantly laugh at and make fun of guests as they walk away, we saw it happen to other people too... but probably the worst thing about this hotel is the money they steal from you. After we left, they put through 3 random charges on our card, in the amount of almost $150 each time, for absolutely nothing! Our bill was already settled, the charges were not for room service or any other service rendered. It was not a hold, but actual charges. They literally stole our money, while we were traveling on a road trip, I mean really - who has almost $500 to spare while they are on vacation? It seriously ruined our trip. It took over 3 weeks after we got home, with over a dozen calls to their management and accounting offices to get that money back. They are literally highway robbers, crooks, and thieves. The way they treated us shows they have no value or concern for anyone but themselves. Do not ever stay at the Marriott Albuquerque!
