5pm, prime time for serving incoming customers, but door was locked, so I rang the bell and the desk guy had to come out of the back and find the door key. Couldn't find my reservation or get his check-in equipment working, so he filled out a form by hand. Gave me room 124.
Door opened with difficulty, but we got in. No wifi password was given, so we tried to call the office - no answer. Planned to walk across the parking lot to the office to ring the bell again, but couldn't get out the door - lock wouldn't open. Called the front desk again (multiple times on room phone and cell phone), no answer. Finally called Motel 6 Corporate Customer Service - she called the office for me and got someone claiming there was no one in our room. Back and forth ensued, could not convince her that she was CALLING THE WRONG MOTEL 6!
My wife got someone's attention through the window, and got her to get the office guy. He called over Larry, Moe and Curly to work on the door, but no luck. They finally gave up. After 90 minutes, I finally managed to ruin my good knife jimmying the latch until it opened.
Got put in another room, and got a refund in cash.
Left around 7:15 the next morning, no coffee in the office. Save your money and sanity - you'll do better sleeping on the side of the road.
