The location is great ! But this kafkai experiance we had there makes it one of the worst hotels. We've booked a room with one twin and 2 single beds. On the second day we returned from a hike to find the twin bed was taken out and replaced with a single bed. The people at the reception didn't offer an explanation just a wide eye stare. It took time and a lot of nerves to get a bed for the 4th person in our party. Next, the laundry we gave that morning came back with half of someone's elses laundry. Where was ours? We still don't know. Again, no help from the front desk. To end that day we had no hot water at all and when we asked them to put lauggage in safe keeping for 2 days it was a problem. So we took everything to the next hotel at 23:00, came back and slept the few hours till our pick up for the trek. Breakfast was very basic as well. Too expensive for this service. It's a three star hotel with 1 star service.

Great Hotel really near to all of Cusco main sites like Plaza de Armas San Francisco etc, because of its excellent location we don´t lose time and give us more time to know more and easily the city.
The Hotel room was great and have all of what we expected as well as the buffet breakfast, also the Hotel staff was really helpful and available .I strongly recommend it!