I travelled with my toddler and pre-schooler and my parents (both 65+).
[LOCATION] We wanted a location close to disney and this was perfect. The airport limousine has a stop here so it was easy getting to & from the airport(s). There is also a free shuttle bus to JR maihama station (to disneyland) & monorail bayside station (to disneysea). Maihama Station connects you to other parts of Japan and can directly take you to Tokyo Station which is a main hub especially if you are taking the Shinkansen. There is also a Mall called ISKIPIARI at Maihama Station which has a grocery & food court at the basement, there are also other dining options on the 4th floor including american options like (TGI Fridays) if the kids get tired of Japanese food. We tried the Sukiyaki restaurant on the 4th floor and recommend it.
[CHECK-IN] Check-in was organized and the staff was very courteous and polite. They patiently answered all our questions about the hotel, shuttle times, airport limousines, tours, etc. They provided maps and guides and gave us all the information that we needed. Someone also assisted us to our room and explained everything.
[ROOM] The Room was big by Japan standards and very clean. The beds were comfortable (and again bigger than usual japanese standards). The bathroom had a separate area for the toilet, shower/bath, sink which made it easier for the entire family to use the bathroom simultaneously. Amenities and Toiletries were provided which is a plus. I particularly loved that they even had a small step stool for the little ones.
[GENERAL] There were vending machines on each floor, ice machine, etc. There was a convenience store/florist on the ground floor which was heaven sent for those late night snacks for the kids, a disney store, and a bakery which had some yummy bread. Breakfast buffet is also good with lots of options (japanese, american).
