This was our second time staying here and both times, we felt the hotel in general was a good choice. The hotel overall seemed to be clean and well maintained. We had a 2 bedroom suite both times, and for the 4 of us, it was plenty of room. We were not tripping over each other. Loved the full kitchen. We didn't cook in our room, but having the full sized refrigerator was perfect to keep our beverages cold. The staff were very nice and helpful. Annette, who was working the late shift at the front desk was great and was able to help me out with a couple of requests. She was very personable and I was happy that I was able to talk with her even for just a few minutes!
I am not giving this hotel 5 stars because of parking. The hotel is right next to an apartment complex, which I am guessing houses mostly college students. The weekend we stayed, there must have been parties going on at the apartment complex. I observed several cars filled with students, park in the hotel parking lot and walk over to the apartments. They were taking parking spaces that should be reserved for hotel patrons. The parking lot quickly filled up and there were some very unhappy guest of the hotel because they could not park at the establishment that they were paying a lot of money to stay at. Then, well after midnight, these same individuals returned to their cars but were extremely loud. I'm pretty sure that this was not the first time nor will it be the last time that something like this happens. There really should be some system in place that prevents non guests of the hotel from taking parking spaces from paying guests. I am considering staying a bit off campus at a different hotel brand next time I am in East Lansing. The parking issue is a problem and as a paying guest, parking should be available.
