This is the second time I've stayed at the VIVE Waikiki. It's a great value, and only two blocks to the beach. It's not perfect, but the staff always makes a concerted effort to correct problems and make you happy. This time, when I checked in, I noticed that the carpet to the side of the bed was wet, apparently due to a leak in the wall and floor between the shower and bed area. The staff was quick to change my room. I appreciated the quick response and customer service. Another plus is that the hotel provides you with beach towels, chairs, mats and umbrellas, all at no extra charge. That's a great bonus.
Generally, the hotel is very nice, in both guest rooms and in the lobby and breakfast area. However, this is not a new building, and portions of the hallways where the guest rooms are located are open to the outdoors. As a result, weather has effected the carpets, walls, and hallway decor more than you would see in a more traditional hotel where all the hallwyas are internal. It's just harder to maintain, and some of it looks a little shabby.
The only other complaint I have is about their breakfast. There's a nice display of fruits and melons, and attempts to provide a nice selection of breads and pastries. However, there are no signs telling you what type of bread and pastries are being served that morning. For example, some pastries have meat inside (surprise!), some have fruit, and you never know what you're getting until you bite into them. Similarly, they often serve bread that looks like it has raisins, but turns out to be dotted with blueberries. Simple signs labeling the food items would be helpful. Also, there is a distinct shortage of hot items providing protein. And, the kitchen is often understaffed in key morning hours..
In spite of those shortcomings, I enjoy the hotel, and consider it to be of great value and excellent location. I will stay there again.
