Our room wasn't cleaned when we saw it. They made it right and gave us a better room-better view-near elevator. The pool is wonderful and nice size for laps. Hot breakfast was very good. Plenty of parking and right near highway and great restaurants. My brother and his wife also stayed here. Other relatives tried to stay here but could not get in on the bridal rate my daughter got for me. A misunderstanding for sure but we wished we could all have stayed close together. My daughter was to get the Bridal suite but for some reason they weren't given that room. Just make sure you get the rate you were promised.

The website lists faulty information about the Quality Inn Manchester Airport.

When we pulled into the parking lot of the hotel, we noticed a lot of trash on the grounds...and several windows in the back were boarded up. Upon entering the hotel, we noticed that the restaurant was no longer in business, the fitness room was indefinitely closed, and both bathrooms in the lobby were out of order. The carpeting in the elevator and the hallways was filthy. When we entered our room, there was something sticky on the bathroom floor and the sheets on my 85-year-old mother's bed were dirty with crumbs on them. There was no manager nor any cleaning personnel at the site. We were appalled, particularly when the shuttle driver came to our room with sheets and told my mother to change her own bed! I tried to reach the hotel manager for several days and he never returned calls. It was a nightmare!