Had a wonderful and relaxing stay at this hotel. I see a few reviews mention noise, but it wasn't our experience. Perhaps it depends on the season, we stayed for a few days right after labor day weekend and it wasn't loud at all (even with all the burners around, everyone came there to chill and relax). Lake view rooms are totally worth it! Rooms are modern and clean. Also, very specific but worth mentioning - their shampoo/conditioner is amazing, never expected toiletries in a hotel to be of such high quality.
My only complaint is that the pier seems to be closed to the public, I guess the fact that it's empty on most of the pictures should've been my clue...
Will definitely come back next year!

We had a little miscommunication in our group and ended up booking too many rooms. At check-in, Alexus helped us resolve the issue quickly and with nothing but a smile on her face. She was so kind and patient with us, it was a refreshing change from most customer service that I’m used to getting. As someone who works in retail, I have high expectations for customer service and Alexus went above and beyond! Thank you, Alexus for making our stay so enjoyable :) someone please give her a raise!