Carrie at the front desk was welcoming and accommodating at every turn. Room was nice and clean but they didn't clean it one day. Billy in the bar was friendly and quick. And the view from the room was spectacular.

Arrived on a Saturday night during the Neptune Festival weekend, limited parking but received complimentary valet parking. Check in fast and easy, given a room on the 11th floor. All rooms overlook the beach and ocean. The room was clean and up to date, comfortable beds and pillows.
We ate at the breakfast buffet one day. It was good, the food was hot and fresh as needed. There wasn't a great deal of choices for a buffet and in my opinion the price was a little high for what it was but overall the food was good.
All staff members we encountered from housekeeping, maintenance, valet, restaurant, front desk and managers were very friendly and willing to help with whatever was needed. They all seemed to want to be there and enjoyed what they were doing. We had a non-hotel related issue during our stay, we worked with manager Carrie to help us. She went out of her way to assist and was extremely helpful and professional, I couldn't have asked for anything more. The location can't be beat, in the middle of the action directly on the boardwalk. Would most definitely stay here again on a return visit.