My wife and I stayed here for two nights since she has never been to NYC. Immediately once walking in we noticed the place was way understaffed since there was a long check in/check out line and only 1 person working at the desk. It would take us 20 minutes just to ask him a simple question. Two people staffing the desk would’ve been far more efficent.
We were told the room wasn’t ready yet, which was fine because it was only 11 AM. Once we got into the room it was very small despite being the “executive room.” The bathtub can’t even fit a child let alone an adult, and it was showing some rust. Windows were also so filthy that it was just a coat of filth on the outside of the window.
The couple of good things:
Very close to 2 subway stations
Comfortable bed
Needless to say, my wife and I were disappointed with the hotel. And that’s coming from 2 pilots who each spend about 140 nights a year in hotel rooms
