My sister and I rented the Presidential suite on the 30th floor for a weekend where we wanted to splurge, relax, sleep, eat great food and drink fine wine.
This was not our first stay at this fine hotel so we had expectations.
Friday night, everything was great. Saturday, someone tried to force his way in the living room of our suite. We panicked a little bit but tried not to dramatize and thought that maybe it was the restaurant delivering at the wrong door. 10 seconds later, the fire alarm starts screaming. We then started to panic because we thought that the person who tried to force his way in our room was now trying to get us out.
To make a long story short, the police, the firemen and the hotel management ended up in our room for a description of the man. They finally caught him and he admitted everything.
Needless to say, our relaxing 3 night weekend turned into a nightmare and we decided to leave on the Sunday instead of Monday.
When we came to pay, the management told us that we were lucky that they were not charging us Sunday night.
Of course, they were not responsible for the crazy man. But any high class hotel would have gone out of its way to make us come back, for free, and finally live out the relaxing weekend we were there for.
We were soooo disappointed. The Omni Mont-Royal is definitely crossed off of our list of great places to relax.

Booked the Omni for 2 nights for a business trip. Check in was easy and when I go up to the room it was a decent size; not much of a view, a view of the next building but a view wasn't needed. The shower was the big negative, first you need to spin the handle to get hot water and the pressure was horrible. There were 2 doormen during my stay and one gentleman was truly a delight. He had the most amazing smile and would hold the door open or spin the revolving doors for you; I wish i had asked his name. He also hailed down taxis super quick. The hotel needs a decent lounge area; the bar area was so full on the last night; I wanted to relax with a seat and a drink and I couldn't. This alone would make me choose another hotel and I will on my next trip to Montreal.